DM Design & Marketing bring together a highly experienced team of WordPress web developers and system engineers to provide a website support service that you can rely upon.
Web Support & Maintenance
Ongoing help and support plans for your WordPress website
Our maintenance, support & development plans offer our clients ultimate peace of mind that their WordPress site is running smoothly, updated weekly, secure and ready to scale when required.
Our web support & maintenance process
Defining your requirements and goals
It’s important for us to fully understand your requirements for web support and maintenance so that we can meet your expectations and provide an excellent level of service.
Optimising the setup and performance of your existing site
Not only do we set out to maintain your existing performance, but we aim to improve it. Our goal is to optimise your site for responsiveness and user experience; this involves reviewing your existing setup from the ground up.
Online customer portal for added support and detailed reporting
Our online customer portal provides full transparency of your account. Detailed reporting on a weekly basis gives you full visibility of all the work and support provided on your WordPress website.
And, you’re only one click away from our experts if you need them. You can submit support tickets and request website improvements through your online portal. We pride ourselves on our fast response times, great customer service and transparent, easy to understand reporting.